Privacy Policy
Your Privacy Matters
Learn how Ragnar collects, uses, and protects your data. We are committed to transparency and GDPR compliance.
Last updated: March 2026
Visendi (“we,” “our,” or “us”) operates Ragnar, an AI-powered Text & Image to CAD application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
We are committed to protecting your privacy and being transparent about our data practices. By using Ragnar, you agree to the collection and use of information in accordance with this policy.
Data Collection
Information We Collect
We collect different types of information to provide and improve our service.
Account Information
Information you provide when creating an account, managed securely through Clerk.
Usage Data
Information about how you interact with our CAD generation service.
Technical Data
Automatically collected information to ensure optimal service performance.
Data Usage
How We Use Your Information
We use collected data for specific, legitimate purposes.
GDPR
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds.
Contract Performance: Processing necessary to provide our CAD generation service
Legitimate Interests: Improving our service, analytics, and fraud prevention
Consent: Marketing communications and non-essential cookies
Legal Obligations: Compliance with applicable laws and regulations
Partners
Third-Party Services
We work with trusted partners to deliver our service.
Retention
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy.
Account data
30 days
after deletion request
CAD projects
Until deleted
or account closed
Analytics data
26 months
then anonymized
Your Rights
GDPR Rights
Under GDPR and other privacy regulations, you have specific rights regarding your personal data.
Access & Portability
Request a copy of your personal data in a portable format.
Rectification
Correct inaccurate or incomplete personal data.
Erasure
Request deletion of your personal data (right to be forgotten).
Object & Restrict
Object to processing or request restriction of your data use.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Transfers
International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including the United States. These countries may have data protection laws that differ from your jurisdiction.
When we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission and other legally recognized transfer mechanisms.
FAQ